Regenerate!

Scene : A coaching session with a CEO.

CEO: There are now two candidates for the job of the operations head. A has many years of relevant experience and is less qualified. I can get him easily and at a substantially lower CTC. B is qualified, experienced, and very ambitious. He will cost twice as much as A. A is eager to join, whereas B is ambivalent. I think A suits us.

I (the coach): A suits the company or he suits you?

CEO: umm….B seems to have strong views..such people you know..

I: The question is whether A can revamp the operations as you need. If he can not, the entire CTC spent on him will be a waste. As long as B’s strong views are based on facts, logic, and partly gut feeling backed by conviction, there is nothing wrong. One can not achieve anything without these things.

The CEO went into deep thought.

CEO: I see your point. The operations head  will take up the work I was handling so far. I do not want him to leave things as they are and I should learn to deal with a strong person who can change things. But what is guarantee that B will carry out changes and that he is not just a hard headed person? Also, B will upset our salary structure.

I: That is a good question to ask. CTC is less important as long it is market related and as long the company can afford it. Is the salary structure out of step with market? If yes,it will have to change.

The CEO again got immersed in his thoughts.

A leader’s most immediate output is decisions that can leave a lasting impact on their companies and morale of their people. People related decisions fall in this category. Unknown to our conscious mind, we use wrong criteria for making decisions.

A good business \ leadership \ executive coach can help in averting such blunders.

(In this case, the CEO went on to hire B. He also revamped the salary structure realizing that the company was at a risk of losing good people. Some years down line , the  company has revamped its operations and has a stronger and balanced management team.)

More and more senior corporate executives are undergoing Learning Leadership programs. Every program involves a set of well structured workouts.

A senior executive said that “The workouts seemed to be simple at first. But as I started putting down my answers, I realized that I need to think more. They turned out to be more difficult than I thought.”

That is true. Most executives say that. The Learning Leadership workouts seem to be simple because they avoid jargon and the questions are straightforward. But the questions also make one think about fundamental aspects of the way one interacts, deals with values and feelings, handles work processes, and many more aspects of work & life.

By doing workouts one ’sees’ and ‘examines’ what one has thought. This makes one think deeper. That’s why the workouts seem difficult.

The Learning Leadership’s executive coach can also ’see’ and ‘examine’ one’s thinking. The coach can then ask more questions or suggest different approaches to thinking. This is really invaluable but requires further efforts.

There is one more reason why the seemingly easy workouts turn out to be difficult -one is required to come up specific action items (own agenda) to deal with the situations captured in the workouts. Change is possible only through actions. Bringing about change is leadership, is it not? Learning Leadership is not easy, but it is worthwhile.

Your executive coach is there to see you through.

Sign up now if you haven’t done it yet and see for yourself the how much you learn and directly use it when you lead.

Learning Leadership skills or improving them requires important changes in the ‘wiring’ of our brains. Thinking like walking style  is driven by habits formed.

Some of the important changes required in thinking of leaders are:

-capturing reality comprehensively and  while avoiding various biases and pre-conceived notions. By habit we take a very narrow and biased view.

-zero based thinking or thinking based on first principles. But we find it easier start with some ‘known’ base and come to conclusions fast.

-developing clarity and conviction about values. We are in agreement with values in general but we are used to applying them real situations.

-being in touch with own and others feelings and generating energy from them. Our education (most of it) is heavily biased towards left brain thinking. Our right brains need to be wired in!

-ability to dream big

-communicate and communicate. We always underestimate this need.

-bias for action.

These thinking habits can be formed by ‘thinking’ in above ways in relation to own work.

Miskin sent me an intersting article on unlearning & learning

This article says that generally unlearning (not really unlearning) happens through non-use and for this new thinking habits need to be formed and practiced. Very relevant.

Learning Leadership programs and coaching help learners in all this. Coaching is particularly useful since only a neutral and knowledgeable person can help one with observing and correcting thinking habits.

Take a look.

Many thanks Miskin for a nice article.

Yesterday I met a bright young man. He is remarkable in many ways. An NID (National Institute of Design) alumnus,  he runs a small outfit for conducting research in customer experiences. He has as his mentor (sort of) a senior business leader. This mentor of his had asked him to get in touch with me regarding some business idea that he had. ” Meet Hemant, he has done some very intersting work in user interfaces design ..”, his mentor had told him.

The young man said that he was approached by a reputed and well established company (not in customer research space) for setting up their customer research group. “should I take this up?”, he asked me.

Before this, he had told me his story. He wanted to be an artist, but his parents ‘pushed’ him into NID. As if that can be done! Any ways, once out of NID, he discovered that ‘design’ is subjective and clients put up only that much money as much they can without worrying about returns. He found that while many design firms talk about ‘researching customers’ mostly the design that they like are back fitted into the ‘research’.

He said that clients treat research as real and are willing to pay for it if done properly. That is the reason he focused on research.

Now about his proposal. I told him, ’since you believe in research and clients pay for it, the proposal should be pursued. ‘However, ‘ I cautioned him, ‘It will be good idea to decide what all you will not do and that can include design itself…. Also please find out whether the company is serious about it and that it is not just someone’s whim.’

He nodded.

You would have noticed many remarkable things about this young man. Remarkable indeed.

Think of the company which approached him. Isn’t the company also remarkable?

That is the point.  People like this young man and the company which approached him embody the changes.

As I get some time to breath, sitting in a client’s office in Chennai, I see.

Coming out of Channai airport and getting on the arterial road to city, I see with a mixture of pleasure and a bit of jealousy, pedestrians crossing the road with a brisk but not a frantic walk. Of course there are two policemen on either side of the road divider who help this happen. I dream of pleasures of walking in amche Pune.

I see people developing technologies and business models for  providing banking, shopping, and travel services as and when needed. I dream of me not having to repeat my preferences every time I need to bank or travel or buy something . I see that I do not have to negotiate road traffic and aisle traffic in malls and the humanoids there if I choose not to. I see that I do not have to remember to do a web check-in at midnight just to book an aisle seat. Choosing and buying gifts does not have to be such a huge decision making and nerve wrecking exercise. I see around me, hapy people while shopping. That makes me happier too.

In between my work at the client’s place I get some time. I log into our Learning Leadership to coach senior industry people remotely. I see that people in their forties, fifties, or sixties building new businesses and transforming existing ones. I see their commitment for developing themselves even after being successful. I see them coming out with their follies and vulnerabilities just so that they can think better, dream bigger, decide better, and act with purpose. These business leaders are willing to be challenged about their thoughts and they are willing to be corrected. I feel their passion for learning. I feel the energy that their dreams play out.

I see short cuts taken and corners being cut for pennies and careers and lives being sacrificed for some fortune. But also I see people committing themselves to what may come to fruition years later. There are smug people and there are some who  criticize but do not devote their talents for creating. But there are people who dream and create.

I get frustrated with the walls of vested interests that hoodwink us with dubious economics and science - whether for cutting carbon or for Bt Brinjal or for promoting automobile industry or for promoting nuclear energy. But I also see  ethical hackers, RTI activists, and profesionals with heart  -gamely breaching the walls that keep coming up.

I hear about very young people driven to desperation and I see some of them getting too wise and too practical. But I also see young people with gleam in their eyes about their game changing efforts. I see them setting aside limitations of education and asking ‘why not’ to challenges.

I dream too. Dreams, mine & others, make life lively.

As always, change is in the air, I want be part of it.

The Regenerative Leadership achieves more from less, it embraces changes before they threaten existence, and it sets the organization on to the virtuous loop of higher and higher performance.

The Regenerative Leadership is a loop consisting of activities such as:
-making sense of reality
-understanding, articulating, and implementing general and specific values
-Leveraging small and big ideas
-learning and teaching
-articulating larger vision
-coming up with actions and taking actions that change reality (bias for actions)
-Learning from all above and revisiting all above periodically (the regenerative loop)

I have found that this loop releases energies for change and transformation in organizations that take up such leadership development programs.

For knowing how the regenerative leadrship helps you develop your leadership pipeline read about career planning.

Hemant