Category Archives: business process
A Zero Email Policy
As policies go this one is breathtakingly simple – DO NOT SEND EMAIL WITHIN THE ORGANIZATION. Read the news below. http://news.yahoo.com/tech-firm-implements-employee-zero-email-policy-165311050.html Various comments on the news item are also interesting: To talk about banning emails is talking about the wrong … Continue reading
Elevator pitch and coffee machine capers..
“We are the best brand in this vertical for delivery of enterprise computing and we have a global delivery model -this is what our VP told the that big prospective client. I was required to attend our presentation” Mitchell said … Continue reading
Horror on hand…for you
The chances are that you never come back to it. That’s your fear, so you try to attend to every mail and every call in real time. You stay late and carry your blackberry and your laptop around. (Why do … Continue reading
My people are all hardworking but….
“My people work really hard. Many of my top managers stay up late and then take their laptops home. But somehow we are not turning out any superlative performance. Our customers think we are ok type. Our employees…the other day … Continue reading
Surprise and take-aways from a Leadership Workshop..
I conducted a workshop “Leadership -How to Regenerate & Rejuvenate Your Business?” at the Indian Merchants’ Chamber, Mumbai on August 1, 2009. It was a day full of interactions with senior level participants from industries like financial services, logistics services, … Continue reading
Do not hide behind a process
Recently, I was speaking to my client who was evaluating options for design services -he was planning their annual report. During the conversation, he mentioned the words ‘selection process’ several times and alluded to the difficulty in making all design … Continue reading